Description
Since our inception in 1967, Augmentation, Inc. has garnered a large and diversified base of clientele whose need for qualified personnel encompasses a wide field of temporary and permanent technical expertise. This being the case, assignment at an Augmentation, Inc. client places you at some of the top corporations in the nation, from industry leaders to potentially lucrative start-ups in Telecommunications, Information Technology, Manufacturing and Engineering.



The Service Engineer will be able to support and perform all phases of Service Center work, including RMR reports, failure reports, quotations and the coordination of sub-contract service providers. The position will also require field service assignments and collaboration with other departments.



Job Duties:

Generate repair and failure reports

Create quote packages

Coordinate sub-contract Service Providers

Coordinate service center orders

Offer technical assistance to Canada and Baltimore Service Centers



Perform Field Service including:

Installation Assistance
Troubleshooting
Maintenance Training
Offer sales representatives support for product offering and service expertise

Collaborate with service technicians on equipment techniques and troubleshooting

Design and document repair processes procedures as required; including drawings



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Get connected with me at www.linkedin.com/in/stevenlundin

Requirements
B.S. Mechanical / Manufacturing Engineering
1 – 3 years experience in manufacturing operations, engineering or technical service.
Understanding of basic manufacturing processes & hands-on mechanical background
Strong communications skills; ability to interface with customers
Demonstrated written and analytical skills for technical reports and quotations
Ability to travel on short notice